Code Accelerator Marketplace Privacy Policy

At Code Accelerator Marketplace ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase digital products, submit forms, download resources, or interact with our services. 

By accessing or using our website, you agree to the practices described in this Privacy Policy. 

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including: 

• Name
• Email address
• Company name
• Job title
• Phone number
• Billing information
• Account information
• Support requests and communications

Information Collected Automatically

When you visit our website, we may automatically collect: 

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Time spent on pages
• Referring website information
• Website interactions and activity

Purchase Information

When purchasing digital products, we may collect: 

• Order information
• Product purchase history
• Download activity
• Transaction records

Payment information is processed by secure third-party payment providers and is not stored directly on our servers. 

How We Use Your Information

We use collected information to: 

• Deliver purchased digital products
• Process transactions
• Manage customer accounts
• Provide customer support
• Improve our website and services
• Send transactional communications
• Send marketing communications where permitted
• Analyse website performance and user engagement
• Prevent fraud and protect platform security
• Comply with legal obligations

HubSpot CRM and Marketing Platform

Our website is built and managed using HubSpot technologies. 

When you interact with our website, forms, chat tools, landing pages, or marketing content, information may be collected and stored within our HubSpot account. 

This information may be used to: 

• Respond to inquiries
• Provide requested resources
• Track engagement with our content
• Improve user experience
• Personalize communications
• Manage customer relationships

For more information about how HubSpot processes data, please review HubSpot's Privacy Policy. 

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and understand how visitors use our website. 

These technologies may be used to: 

• Remember user preferences
• Measure website performance
• Analyze visitor behavior
• Support marketing campaigns
• Track conversions

Cookies may be placed by Market Webforge or trusted third-party providers, including HubSpot.You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality. 

Email Marketing Communications

If you subscribe to our newsletter, download resources, request information, or create an account, we may send: 

• Order confirmations
• Product delivery notifications
• Service announcements
• Educational content
• Product updates
• Marketing communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails. 

Digital Product Licensing and Downloads

 To provide access to purchased digital products, we may maintain records of: 

• Product purchases
• Download activity
• License information
• Account access history

This information helps us provide support, manage licenses, and prevent unauthorised distribution. 

Third-Party Services

 We may use trusted third-party providers to operate our business, including: 

• Payment processors
• Hosting providers
• Analytics providers
• Customer support platforms
• Marketing tools
• Communication platforms

These providers only receive information necessary to perform their services on our behalf. 

Data Sharing

We do not sell, rent, or trade your personal information. 

We may share information: 

• With service providers acting on our behalf
• To comply with legal obligations
• To protect our rights and security
• In connection with a business transfer, merger, or acquisition

Data Security

We implement reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, or disclosure. 

While we take security seriously, no internet-based service can guarantee complete security. 

Data Retention

We retain personal information only as long as necessary to: 

• Provide services
• Fulfil contractual obligations
• Maintain business records
• Resolve disputes
• Meet legal and regulatory requirements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including: 

• Accessing your data
• Correcting inaccurate information
• Requesting deletion
• Restricting processing
• Objecting to certain uses
• Withdrawing consent where applicable

To exercise these rights, please contact us using the information below. 

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page along with the revised effective date. 

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: 

Market Webforge 

Email: shubham@thecodeaccelerator.com
Website: https://marketplace.thecodeaccelerator.com/raise-a-ticket 

We will make reasonable efforts to promptly respond to your privacy-related requests.